Privacy Policy for CYLTRAX

Welcome to CYLTRAX! This Privacy Policy outlines how we handle, collect, use, disclose, and protect your information as you engage with our gas services.

1. Information We Collect

We collect information necessary for providing gas services, such as customer names, addresses, billing information, and usage data. This information is essential for account management and ensuring uninterrupted service.

2. How We Use Your Information

We use the collected information for billing, customer support, service provision, and to improve our overall customer experience. Your data is treated with utmost confidentiality, and we do not share it with third parties except for purposes directly related to our gas services.

3. Billing and Financial Information

Your financial information, such as credit card details, is handled securely and is only used for billing purposes. We comply with applicable financial regulations to protect your sensitive data.

4. Emergency Situations

In the event of a gas-related emergency, we may use your contact information to reach you quickly and ensure your safety. This is a critical aspect of our commitment to customer well-being.

5. Compliance with Legal Obligations

We may disclose your information when required to comply with legal obligations, such as responding to court orders or government requests.

6. Access to Account Information

You can review and update your account information through our secure customer portal. It is your responsibility to keep your contact and billing information accurate.